Free internet access???

The stupid hotel did not have my booking, and therefore had no room for me. So, I had to come back "later" for a room. Finally i got a room, a nice room- top floor... yeah!!).Alright, it is a disabled person room with no bath tub, no minibar, no drinking water. Fine. Then i realised that the ironing board did not work, one of the light bulbs was not working, and that made the room dim and difficult for me to do my work, except when I sit at the table. No reading on sofa, or bed. Nvm.. the best thing was the water began to flow out of the shower because the bloody drain hole was choked, despite the low water pressure (that was another annoyance, it took me a long time to shower!). I called the housekeeping many times, but did not even get through. the reception then asked me to call later. I did as instructed and some dim wit told me that it is too late already. Maintenance & housekeeping no longer operate, why didn't I call earlier???!!!

I then asked about my internet access, only to have them tell me that my room has no access. I can use the business centre, go to the lounge on 2nd floor(which was full) or pay for the wired broadband! I was going to scream! My boss booked this hotel because she thought that will give me free internet access, in my room! Doesn't this sounds free?

"Complimentary High Speed Internet Access
Benefit from complimentary high-speed Internet access during your stay at The Xurlington Hotel. Wired broadband access is available in every bedroom and wireless access is available to guests using public areas including the lobby and business centre "

Then the smart aleck offered me a solution, asked me to change rooms. Bloody idiot, changed me to a lousy room, and internet access worked for a while. Then, it all stopped. I feel so cheated. I feel like this was revenge for my complaints. Now I sit at the executive lounge, because they give me a "nice room" (which has many broken things, including a shaky table). I will get all my water supply from this lounge, since this stupid hotel charge so much for a bottle of distilled water from the minibar, since for some unknown reasons, I started to have diarrhoea a few hours after I boiled some water with old looking kettle and drank it... Hotels in Europe and US often irritate me. May be I am too demanding, but they really suck compared to Asian hotels. Forget about sending people here to train for hospitality management. Asian countries can start offering courses about how to give good services to these block heads.